Support
Help for previews, purchases, and design packs. Yardcast support can help with photo uploads, paid design credits, generated result issues, account delivery, privacy requests, and App Store purchase questions.
Contact Yardcast Support For product help, purchase issues, photo upload problems, or design quality questions, email support@yardcast.ai.
Include your account email, project name, screenshot, and a short description of the issue. For purchase issues, include your Apple receipt or transaction reference if available. Launch response target: 1-2 business days. Design Credit Help Yardcast mobile design credits are one-time consumable purchases used for a paid design pack.
If Apple shows a successful purchase but Yardcast does not attach the credit, contact support before buying again. If a paid render fails quality review, Yardcast may retry, restore the credit, or provide support resolution. For App Store refunds, Apple may require the request to go through its Report a Problem flow. Photo and Output Quality The best previews start with a clear property photo that shows the home, bed edge, walkway, grade, and fixed trees.
Avoid blurry, heavily cropped, nighttime, or extreme-angle photos. Use the mask tool to cover the full area you want redesigned. AI outputs are conceptual previews and should be reviewed before purchasing plants or construction materials. Privacy and Legal Requests For privacy requests, data deletion, or legal questions, use the dedicated contact below.
Privacy: privacy@yardcast.ai Legal: legal@yardcast.ai General support: support@yardcast.ai © 2026 Yardcast. All rights reserved.